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Thursday, December 23, 2010

Leadership and Communications

In the world of internal communications and human resources it is well known that workers prefer to develop themselves in an enjoyable and nice workplace, in which they can reach their personal growing and goals along with the organisational ones. This is very important to take account, not only for workers but for the business itself because it could bring a lot of new opportunities to improve productivity and commitment.

One of the main factors to do this is through creative and assertive leadership. I wouldn't like to talk here about the wide range of theories about this issue, I'd rather talk about the way this can be useful in our daily work as managers, in order to raise productivity and make profit from this.

1.Your people need a leader, not only a boss.
Once upon a time I met someone at work who everybody wanted to work with, even those who didn't work in the same department. His workers used to understand and accept his commands and follow his orders without complaining. He was a beloved and respected boss, someone able to inspire others towards a common vision.People need someone who guide them and teach new knowledge, and this guy knew how to do it.

2.Can you practice what you preach?
Another important point people used for good value is the capacity that you, as a boss, have to do what you preach, I mean communicational coherence that give real meaning to our words. People need to find real coherence in their boss's behaviour, in this way employees tend to follow easily a model of authority.

3.Open communication channels
It means using descendant communications for let your workers know that you appreciate their work and efforts, not only for getting information about the way they work. On the other hand let them make suggestions and set projects, nothing is better for generating commitment among employees than the opportunity to manage their own ideas. Open communications produce feedback, which is very important to reach high standards of productivity.

4.A good leader knows how to delegate
There are some things that need to be delegated and avoid power concentration. This will improve employees skills in order to get more experience and expertise in some tasks. Workers will appreciate that.

5. Everyone knows what to do, and how to do it!
That's an important issue in terms of human resources in every company: a good boss have to set functions, define positions and share them among employees. People feel better if they know what and how to do their functions. Moreover, they will know what they have to expect from others, because it reduce uncertainty.

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